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Privacy Policy

Why we require information from guests?
At Atlantic Way Lodge, we are committed to protecting your privacy, while collecting the requisite information in order to deal with your booking and provide you with the best service. We collect information for legal, safety, security and compliance reasons.

How is information collected?
Information may be collected through [http://www.atlanticwaylodge.ie](http://www.atlanticwaylodge.ie/), via an affiliate partner website, via an OTA (online travel agent), via a telephone conversation, via electronic communications, in person, and on-site.

What information may be collected from guests?
In most instances, the information we may collect is:

  • Full name
  • Phone number
  • Email address
  • Postal address
  • Nationality
  • Preferred payment method and details
  • Adult Guest Names
  • Childrens’ teens’ ages only. We do not collect personal information from persons aged 17 or under.
  • ID
  • Car registration number(s)
  • From 13th September 2021 onwards, a closed circuit television camera may capture or record images of the parking area. We may also install this for the external entrance area. Please rest assured this will not be indoors.
  • Minut noise monitoring will be installed from 13th September 2021 (it does NOT record sound/video).

Further, we may collect, store, and/or process other information including, but not limited to, the following:

  • Details of contracts you have entered into with third parties, e.g., tour/taxi/bicycle operators. Note that, hitherto, this has occurred for the sole purpose of assisting guests with the organising of an aspect of their trip
  • Details of your relationship to other parties
  • Date of birth
  • Medical details such as, but not limited to, details concerning allergies
  • We may process other data if we feel it is required to enhance your service, or if we are required to do so by law. 

If you book via a third party, they may process different information, some of which may be passed onto us. To find out more about the information a third party collects from you, the guest, please visit the relevant website and/or check your email correspondences.

Card Payment Processing

We use Stripe for payment, analytics, and other business services. Stripe collects identifying information about the devices that connect to its services. Stripe uses this information to operate and improve the services it provides to us, including for fraud detection. You can learn more about Stripe and read its privacy policy at https://stripe.com/privacy.

Where is the data stored?
We use an online property management system to keep a record of data. Whilst we are confident in the security of this system, we are unable to guarantee the complete security of this database. Therefore, any data you provide to us is solely at your own risk.

Google Analytics

Our website is integarated with Google Analytics for statistical purposes, as it tracks and reports website traffic but does not gather your personal information.

What about marketing materials?

If you sign up to a mailing list, we shall collect your name, your email address and your express consent to receive such materials. You will not be forwarded any marketing materials unless you have given us your express permission to send same.

If you no longer wish to receive these materials, kindly contact us. We will update our records, or you may be able to remove your consent by clicking the ‘unsubscribe’ button contained within communications.

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